REQUIREMENTS TO HIRE
ID requirements
-Valid UK / EU driving licence
-A valid debit or credit card in your
name
-Your passport or a utility bill dated
within the past 60 days.
-You must be 21 or over, and of held a
licence for a minimum of 24 months.
We cannot provide insured hire for
persons engage wholly or partly in
professional entertainment or
professional sports persons,
undergraduates or students under 25
years of age.
Vehicles should not be used for the
carriage of goods of an explosive,
dangerous or hazardous nature or for
the carriage of goods or passengers
for hire and reward. Vehicle hire
subject to availability. We don’t require
a holding deposit, however we do
reserve the right to request up to £500
deposit when required.
Our Self Drive Hire policy offers fully
comprehensive insurance with
•
A £750 excess on vans
•
£1000 excess on drivers under 25.
Please note in the event of a
accident/ damage/ theft to a
vehicle the excess will become
immediately due. See full terms
and conditions for further
information.
DRIVING LICENCE CHECK
OPTIONS
1) Provide your Driving Licence
No. and National Insurance No. at
the time of booking, or
2) Hirer to bring in a copy of their
licence summary. You can
generate this at
A printout / emailed version is
valid for 30 days, or
3). Share your licence using the
licence summary link
The code should be passed to us
with your Driving Licence No.
ID for payment
We require ID for the driver of the
vehicle – if the hirer, who makes the
payment, is different to the driver we
require 1 x photo ID.
European Travel
Any vehicle from our fleet can be
driven abroad. We offer European
Insurance cover and Breakdown and
Recovery to give our customers the
same peace of mind and reassurance
as when travelling in the UK. Simply
let us know at the time of booking at
this additional cover can be arranged
at a low extra cost to cover your trip.
Travelling in Europe also requires
mandatory First Aid and Safety
Equipment depending on the country
of travel. We are happy to advise on
this or more information can be found
with the following advice pages:
https://www.theaa.com/european-
breakdown-cover/driving-in-europe
Making a Reservation:
To make a confirmed reservation for a
hire vehicle we require a valid debit or
credit card in the drivers name.
Cancelling a Reservation:
A van hire booking may be cancelled
and refunded or a credit note supplied
up to 48 hours prior to the start of the
hire. Hires cancelled within 48 hours
of the hire start time are non
refundable. Any van hire booked for 3
days or more, and then cancelled
anytime before the start of the hire
will be subject to a 25% cancellation
fee.
© Hilltop Durham 2017, Quickstamp Web Design
Website design by Quickstamp Web Design
Contact Us
t: 0191 378 2166
e: info@hilltopdurham.co.uk
For your local van hire
specialists, find us on the
A690 at Langley Moor
Durham Unit 1, Osborne
Business Centre, Grove
Terrace, Langley Moor,
Durham, DH7 8JT
Opening Times
Monday to Friday 0800 – 1700
Saturday 0800 – 1200
Sunday – Closed
Car and Van Solutions Ltd trading as Hilltop Durham
Vehicle Hire. Registered Office: Unit 1, Osborne Business
Centre, Grove Terrace, Langley Moor, Durham, DH7 8JT.
Co.Reg No. 10758700 VAT Reg No. 268 8963 30 FCA
Authorised and Regulated No. 780115. Data Protection
No. ZA277870