REQUIREMENTS TO HIRE ID requirements  -Valid UK -A valid debit or credit card in your name -Your passport or a utility bill dated within the past 60 days. -You must be 21 or over, and of held a licence for a minimum of 24 months.( 25 or over in respect of minibuses). We cannot provide insured hire for persons engage wholly or partly in professional entertainment or   professional sports persons, undergraduates or students under 25 years of age. Vehicles should not be used for the carriage of goods of an explosive, dangerous or hazardous nature or for the carriage of goods or passengers for hire and reward.  Vehicle hire subject to availability. We don’t require a holding deposit, however we do reserve the right to request up to £500 deposit when required. Our Self Drive Hire policy offers fully comprehensive insurance with •  A £750 excess on vans •  £1000 excess on Minibuses •  £1000 excess on drivers under 25.  Please note in the event of a accident/ damage/ theft to a vehicle the excess will become immediately due.  See full   terms and conditions for further information. DRIVING LICENCE CHECK OPTIONS 1)  Provide your Driving Licence No. and National Insurance No. at the time of booking, or 2)  Hirer to bring in a copy of their licence summary.  You can generate this at A printout / emailed version is valid for 30 days, or 3). Share your licence using the licence summary link The code should be passed to us with your Driving Licence No. If you have no licence with you at the time of hire a telephone DVLA check can be conducted at a charge of £5.00.  This is subject to sight of alternative ID and proof of address.  ID for payment We require ID for the driver of the vehicle – if the hirer, who makes the payment, is different to the driver we require 1 x photo ID. Driving a Minibus If you check your licence you should find that it usually shows entitlement to drive Category D1 - this means you can drive a minibus with up to 16 passenger seats without needing an additional driving test. You should also find a code printed next to this on your licence (101) which means 'not for hire or reward'.  If you do not have a D1 category licence there are exceptional criteria you must meet to be able to drive a minibus.  Please contact us for further information.                         European Travel Any vehicle from our fleet can be driven abroad.  We offer European Insurance cover and Breakdown and Recovery to give our customers the same peace of mind and reassurance as when travelling in the UK.  Simply let us know at the time of booking at this additional cover can be arranged at a low extra cost to cover your trip.  Travelling in Europe also requires mandatory First Aid and Safety Equipment depending on the country of travel.  We are happy to advise on this or more information can be found with the following advice pages: https://www.theaa.com/european- breakdown-cover/drivin Making a Reservation: To make a confirmed reservation for a hire vehicle we require a valid debit or credit card in the drivers name.  For minibus hires we require a 50% booking deposit payment to confirm the booking, and the balance payable upon hire. Cancelling a Reservation: A van hire booking may be cancelled up to 24 hours prior to the start of the hire with no charge.  Any van hire bookings cancelled within 24 hours of the original hire time will be charged in full. A minibus hire booking may be cancelled up to 1 week prior to the hire start time, however the booking deposit is non refundable. Any minibus hire bookings cancelled under 1 week prior to the hire start date & time will be charged in full.  

Opening Times Monday to Friday 0800 – 1700    Saturday 0800 – 1200    Sunday – Closed

0191 378 2166 info@hilltopdurham.co.uk facebook.com/hilltopdurham