REQUIREMENTS TO HIRE ID requirements  -Valid UK -A valid debit or credit card in your name -Your passport or a utility bill dated within the past 60 days. -You must be 21 or over, and of held a licence for a minimum of 24 months. We cannot provide insured hire for persons engage wholly or partly in professional entertainment or   professional sports persons, undergraduates or students under 25 years of age. Vehicles should not be used for the carriage of goods of an explosive, dangerous or hazardous nature or for the carriage of goods or passengers for hire and reward.  Vehicle hire subject to availability. We don’t require a holding deposit, however we do reserve the right to request up to £500 deposit when required. Our Self Drive Hire policy offers fully comprehensive insurance with •  A £750 excess on vans •  £1000 excess on drivers under 25.  Please note in the event of a accident/ damage/ theft to a vehicle the excess will become immediately due.  See full   terms and conditions for further information. DRIVING LICENCE CHECK OPTIONS 1)  Provide your Driving Licence No. and National Insurance No. at the time of booking, or 2)  Hirer to bring in a copy of their licence summary.  You can generate this at A printout / emailed version is valid for 30 days, or 3). Share your licence using the licence summary link The code should be passed to us with your Driving Licence No. If you have no licence with you at the time of hire a telephone DVLA check can be conducted at a charge of £5.00.  This is subject to sight of alternative ID and proof of address.  ID for payment We require ID for the driver of the vehicle – if the hirer, who makes the payment, is different to the driver we require 1 x photo ID.                         European Travel Any vehicle from our fleet can be driven abroad.  We offer European Insurance cover and Breakdown and Recovery to give our customers the same peace of mind and reassurance as when travelling in the UK.  Simply let us know at the time of booking at this additional cover can be arranged at a low extra cost to cover your trip.  Travelling in Europe also requires mandatory First Aid and Safety Equipment depending on the country of travel.  We are happy to advise on this or more information can be found with the following advice pages: https://www.theaa.com/european- breakdown-cover/drivin Making a Reservation: To make a confirmed reservation for a hire vehicle we require a valid debit or credit card in the drivers name.  For minibus hires we require a 50% booking deposit payment to confirm the booking, and the balance payable upon hire. Cancelling a Reservation: A van hire booking may be cancelled and refunded or a credit note supplied up to 48 hours prior to the start of the hire.  Hires cancelled within 48 hours of the hire start time are non refundable. Any van hire booked for 3 days or more, and then cancelled anytime before the start of the hire will be subject to a 25% cancellation fee.  

Opening Times Monday to Friday 0800 – 1700    Saturday 0800 – 1200    Sunday – Closed

0191 378 2166 info@hilltopdurham.co.uk facebook.com/hilltopdurham